PRIVACY POLICY

Coastal Luxe Fitness LLC (“Company,” “we,” “us,” or “our”)

4371 Northlake Blvd

PO Box 291

Palm Beach Gardens, FL 33410

United States

Last updated: March 2, 2026

This Privacy Policy explains how Coastal Luxe Fitness LLC collects, uses, stores, and shares personal information when you visit our website, submit a form or survey, sign up for coaching, purchase a program, or otherwise interact with our services (collectively, the “Services”).

If you do not agree with this Policy, do not use our Services.

Questions? Contact us at [email protected].

1) WHAT INFORMATION WE COLLECT

We collect information in three ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.

A. Information You Provide to Us

Depending on how you interact with the Services, you may provide:

  • Identifiers & Contact Info: name, email address, phone number, mailing address

  • Account/Intake Info: coaching applications, survey responses, preferences, goals, progress updates

  • Payment & Transaction Info: billing address and purchase details (payments are processed by our vendors; see “Third-Party Services” below)

  • Communications: messages you send to us by email, SMS, social media, or support channels

B. Information Collected Automatically

When you use the Services, we may automatically collect: 

  • Device & Technical Data: IP address, browser type, device identifiers, operating system 

  • Usage Data: pages viewed, time on page, referring URLs, clicks, form interactions 

  • Approximate Location: inferred from IP address (not precise GPS unless you enable it) 

C. Information from Third Parties

We may receive information from:

  • Advertising and analytics partners (e.g., Meta, Google)

  • Marketing or CRM platforms (e.g., GoHighLevel)

  • Social media platforms when you engage with our content or ads

2) HOW WE USE YOUR INFORMATION

We use personal information to:

  • Provide and administer coaching services and deliver digital content 

  • Respond to inquiries and provide customer support 

  • Send program updates, account notices, and operational messages 

  • Send marketing communications (email and SMS) when you opt in 

  • Personalize your experience and improve our website, offers, and services 

  • Measure ad performance and improve campaigns (attribution/analytics) 

  • Protect against fraud, spam, abuse, and unauthorized activity 

  • Comply with legal, tax, or regulatory requirements 

3) SMS OPT-IN DETAILS (A2P / 10DLC COMPLIANCE)

If you provide your phone number through our website, landing pages, surveys, applications, checkout, or other forms, you may be asked to consent to receive text messages.

By opting in, you consent to receive recurring automated marketing and transactional SMS messages from Coastal Luxe Fitness LLC, which may include:

  • Coaching program invitations and promotional offers

  • Application follow-ups and reminders to enroll

  • Appointment reminders and confirmations

  • Enrollment confirmations and account notifications

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. 

Opt-out: Reply STOP to unsubscribe at any time. Help: Reply HELP for assistance. After opting out, you may receive one final confirmation text message.

4) COOKIES & TRACKING PRACTICES

We use cookies, pixels, and similar tracking technologies to:

  • Keep the website working properly

  • Remember preferences

  • Understand usage and improve performance

  • Measure advertising results (e.g., conversions from ads)

  • Provide relevant marketing content

These technologies may collect device identifiers and browsing activity on our site. 

Your choices: You can typically control cookies through your browser settings (block, delete, or limit cookies). Some features may not work properly if cookies are disabled. 

If we use a separate Cookie Notice, it applies here as well.

5) WHEN WE SHARE INFORMATION (AND WITH WHOM)

We may share personal information only as needed for business operations, including with:

  • Service Providers / Vendors who help us deliver the Services (CRM, analytics, hosting, email/SMS systems, customer support tools)

  • Payment processors and billing platforms to process transactions

  • Advertising and analytics partners to measure campaign performance and optimize advertising

  • Legal or compliance purposes if required by law, subpoena, or to protect rights and safety

  • Business transfers in the event of a merger, acquisition, or asset sale

We do not share your personal information beyond what is reasonably necessary to operate the Services.

6) MOBILE INFORMATION SHARING STATEMENT (REQUIRED)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7) DATA SECURITY & HANDLING

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Please use caution when sharing information online and avoid sending sensitive information through unsecured channels.

8) DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide the Services 

  • Maintain business records 

  • Comply with legal or tax requirements 

  • Resolve disputes and enforce agreements 

When information is no longer needed, we delete or anonymize it, unless retention is required by law.

9) YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights to: 

  • Request access to the personal information we hold about you 

  • Request correction of inaccurate information 

  • Request deletion of your information (subject to legal exceptions) 

  • Opt out of marketing communications 

  • Opt out of certain targeted advertising (where applicable) 

How to Exercise Your Rights

Email us at [email protected] with your request. We may need to verify your identity before fulfilling certain requests. 

Marketing Preferences

  • Email: Use the unsubscribe link in any marketing email 

  • SMS: Reply STOP at any time 

10) CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18, and we do not knowingly collect personal information from children under 18. If you believe a minor has provided us information, contact us, and we will take steps to delete it.

11) THIRD-PARTY SERVICES

We may use third-party platforms to operate the Services (e.g., CRM tools, analytics providers, payment processors). These providers process information under their own policies.

If you process payments through GoHighLevel or other processors, their privacy policies apply to payment processing and storage.

12) UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent version. Continued use of our Services after changes means you accept the updated Policy.

13) CONTACT US

Coastal Luxe Fitness LLC

4371 Northlake Blvd PO Box 291

Palm Beach Gardens, FL 33410

United States 

Email: [email protected]